JAPAN

Complimentary Shipping

Domestic orders within Japan include complimentary shipping.

Tracking information will be provided once your order has been dispatched.

INTERNATIONAL

DHL Express

International orders are shipped from Japan via DHL Express.

Shipping charges are the responsibility of the buyer and will be included in your quotation.

Estimated delivery time is approximately 3–5 business days after dispatch, depending on the destination and customs clearance.

Tracking information will be provided once your order has been dispatched.

INTERNATIONAL TAXES & DUTIES

Import duties, VAT, taxes, customs fees, and other charges imposed by the destination country are the responsibility of the buyer.

These charges are not included in the purchase price or shipping fee and, if applicable, are generally collected separately upon import.

Customs requirements and charges vary by destination.

DELIVERY INFORMATION

Please ensure that your name, contact number, and complete shipping address are accurate before confirming your order.

Narata Jewelry is not responsible for delivery delays caused by customs clearance, incorrect or incomplete shipping information, or circumstances outside our reasonable control.