HOW TO ORDER

Each Narata Jewelry piece is made to order in Japan.
Please follow the steps below to place your order.

01 — SELECT YOUR JEWELRY

Browse our collection and note the Product / Style No. of the piece you would like to order.


02 — SUBMIT YOUR ORDER DETAILS

Send us a message through Instagram or Facebook with the following information:

Full Name
Instagram / Facebook Account
Email Address
Contact Number
Product / Style No.
Complete Shipping Address
Preferred Mode of Payment


03 — RECEIVE YOUR QUOTATION

Once we receive your order details, we will provide you with a quotation.

Please note that quotations are valid for 24–48 hours from the time they are sent, due to fluctuations in gold and material prices.


04 — CONFIRM YOUR ORDER & PAYMENT

Once you accept the quotation, payment details will be provided to confirm your order.

Payment Methods

Bank Transfer — Japan only
PayPal — International
Credit Card — via PayPal checkout


05 — PRODUCTION

Once payment is confirmed, your jewelry will proceed to production in Japan.

As each piece is individually made to order, please allow approximately 2–3 weeks for production.


06 — FINAL INSPECTION & PACKAGING

Upon completion, your jewelry will undergo a final inspection before being carefully packaged for shipment.


07 — SHIPPING

Japan
Complimentary shipping.

International
Orders are shipped from Japan via DHL Express. Tracking information will be provided after dispatch.

International shipping charges will be included in your quotation where applicable.


INTERNATIONAL TAXES & DUTIES

For international orders, import duties, VAT, taxes, customs charges, and other applicable fees imposed by the destination country are the responsibility of the buyer and are not included in the product price or shipping charge.

These charges, if applicable, are generally collected separately upon import.